What We Do

Everything a landlord needs, handled.

From a single HMO to a mixed London portfolio, we manage the tenants, the compliance and the repairs, at fees we publish up front.

HMO Management

We run your HMO end to end: filling rooms, licensing, fire safety, rent collection and repairs. HMO rules now differ borough by borough, and several London councils launched new licensing schemes in 2026. We check which apply to your property and handle the applications and renewals.

Fee: 12–20% of gross rent

More on HMO management

Residential Lettings

Full management of your buy-to-let. Tenant finding and thorough referencing, rent collection, routine inspections, deposit protection, safety certificates and repairs, all kept in line with the Renters' Rights Act.

Fee: 8–12% of monthly rent

More on lettings

Maintenance, Handled

Your tenants report repairs to us, day or night, not to you. We sort them by urgency, send a vetted contractor and show every job and every cost on your monthly statement. We never add a mark-up to contractor invoices.

Included in every managed property

How maintenance works

Short-Let & Serviced Accommodation

We manage your London property on Airbnb, Booking.com and direct channels. Pricing, guest management, professional cleaning and night-count tracking so you stay within London's 90-night limit.

Fee: 15–25% of revenue

More on short lets

Commercial Property

Management of retail units, offices and mixed-use property across London, from a single shop to a small parade. Lease administration, service charges, planned maintenance and full statutory compliance.

Fee: Bespoke on instruction

More on commercial
Why The Good Landlord Co

We've been landlords.
We know the problems.

The same four frustrations come up in every landlord conversation we have. We built our entire service around solving them. Properly.

01

Maintenance Chaos

Unreliable contractors, calls at all hours, repairs falling through the cracks. Coordinating maintenance across multiple tenants is the number one time drain for self-managing landlords.

"Your tenants report repairs to us, day or night, and a vetted contractor goes out. You never get a call at 11pm again."

02

Voids & Late Rent

Unpredictable income, chasing arrears across multiple tenants, not knowing what's landing in your account each month. Cash flow uncertainty is exhausting when you're doing it alone.

"We remarket rooms 6 weeks before a tenancy ends and handle all arrears. You receive a clean monthly transfer."

03

Compliance Overload

HMO licensing, fire safety, EPCs, the Renters' Rights Act, deposit protection. The rules keep changing, and a licensing breach alone can now cost up to £40,000.

"We handle licence applications, renewals and safety certificates, and tell you when the rules change."

04

Tenant Disputes

Five people sharing a kitchen is socially complex. Noise, cleaning, bills. Most self-managing landlords get dragged into disputes they never asked for.

"We handle all communication, mediate every dispute and reference rigorously. The right people move in from day one."

How It Works

Up and running in three steps.

We make onboarding simple. Most properties are under full management within two weeks, with zero disruption to existing tenancies.

Free Portfolio Consultation

We sit down, review your properties and listen to what you need. No obligation, no pitch. Just an honest conversation about how we'd handle your portfolio and what it would cost.

Onboarding & Compliance Audit

We run a full compliance audit, check which licensing schemes apply, photograph every property, set up our management systems and introduce ourselves to your tenants, or begin marketing vacant rooms straight away.

Ongoing Management & Reporting

You receive a clear monthly statement covering income, maintenance log, compliance status and performance. We handle everything else proactively, without waiting to be asked.

Where We Work

London-wide, with a West and North West London focus.

Our home turf is West and North West London: Harrow, Brent, Ealing, Barnet and the boroughs around them, through to Central London. Every borough has its own licensing rules. Send us your postcode and we'll tell you exactly which apply.

HarrowBrent EalingBarnet HillingdonHounslow Hammersmith & FulhamKensington & Chelsea WestminsterCamden Central London + All Areas
Our Commitments

What you can hold us to.

We tell you our fee in the first conversation, in writing.

We never add a mark-up to contractor invoices.

You get a statement every month showing income, costs, repairs and compliance dates.

You always know who is managing your property, by name.

FAQ

Questions we get asked a lot.

Honest answers to the things landlords actually want to know.

Ask us directly

It depends on the service. Residential lettings management costs 8–12% of monthly rent. HMO management runs 12–20% of gross rent, reflecting the licensing, safety and multi-tenant work involved. Short-let and serviced accommodation management is 15–25% of revenue, and commercial property is quoted on instruction.

There are no hidden charges and we never add a mark-up to contractor invoices. We tell you exactly what you'll pay in our first conversation, in writing.

HMO (House in Multiple Occupation) management covers properties let to 3 or more tenants from different households sharing facilities. It includes tenant finding and referencing, individual tenancy agreements, room-by-room rent collection, HMO licence applications, fire safety compliance, EPCs, deposit protection and maintenance coordination. HMOs generate significantly more income than standard BTLs but need specialist management to stay profitable and compliant. Professional management typically pays for itself through fewer voids, better tenants and avoided fines.

Yes, if five or more people from two or more households share facilities. That's a mandatory HMO licence everywhere in England. Many London boroughs go further, with additional licensing for HMOs with three or four sharers and selective licensing for ordinary lets in some or all wards.

Some 2026 examples: Brent has required additional HMO licences for three or four sharers since 2 February 2026, and runs selective licensing across the borough except Wembley Park. Ealing licenses small HMOs across the whole borough until 31 March 2027, and has consulted on renewing the scheme for another five years. Harrow extended selective licensing to six wards during 2026, from Edgware and Roxeth in May to Wealdstone North and South in September.

Letting without the right licence risks a civil penalty of up to £40,000, and tenants can apply for a Rent Repayment Order, which the Renters' Rights Act has doubled to up to 24 months' rent. We check which schemes apply to every property we take on and handle the applications and renewals.

The main changes came into force on 1 May 2026. Section 21 no-fault evictions are abolished, and possession now relies on Section 8 grounds. Most tenancies are periodic, with no fixed end date, including existing fixed terms. Rent can go up once a year, with two months' notice, and tenants can challenge it. Bidding above the advertised rent is banned and rent in advance is capped at one month. Landlords must consider a tenant's request to keep a pet.

Still to come: a Private Rented Sector Database expected from late 2026, a landlord ombudsman after that, and a Decent Homes Standard for private rentals from 2035 or 2037.

For HMOs and standard lettings the Act applies in full. Short lets and lets to a company aren't assured tenancies, so most of it doesn't apply to them. We keep every property we manage compliant and tell you what changes for your portfolio.

A home in Greater London can be let for stays of under 90 consecutive nights for a maximum of 90 nights a calendar year without planning permission. Stays of 90 nights or more don't count. We track nights across every platform for the short lets we manage. A national short-let registration scheme for England is now expected to start in March 2027, and we'll register every home we manage.

We're landlords ourselves. Our team actively invests in and trades property, so we approach every portfolio with an investor's mindset, not just an administrator's. That means thinking about yield, not just rent collection; spotting compliance risks before they become fines; and talking to you the way a knowledgeable friend would. We're also genuinely small enough to care. You'll always know exactly who you're dealing with, and you'll always get a straight answer.

Get Started

Ready for property management
done properly?

Book a free, no-obligation conversation. We'll review your portfolio honestly and tell you exactly how we'd manage it, and what it would cost.