Residential lettings management costs 8–12% of the monthly rent, HMO management 12–20% of gross rent, and short-let management 15–25% of revenue. Commercial property is quoted on instruction. Maintenance coordination is included in every managed property.
Our fees at a glance
| Service | Fee | What's included |
|---|---|---|
| Residential lettings | 8–12% | Of the monthly rent. Tenant finding and referencing, rent collection, inspections, deposit protection, safety certificates, repairs and a monthly statement. |
| HMO management | 12–20% | Of the gross rent across all rooms. Room-by-room lettings, HMO licence applications and renewals, fire safety, rent collection from every tenant, house rules, disputes and repairs. |
| Short lets | 15–25% | Of booking revenue. Listings on Airbnb, Booking.com and direct channels, pricing, guest communication, cleaning and linen coordination and 90-night tracking. |
| Commercial property | Bespoke | Quoted on instruction. Rent and service charge collection, lease administration, planned maintenance and statutory compliance. |
| Maintenance | Included | In every managed property. 24-hour repair reporting, vetted contractors and every job shown on your statement. Repairs are charged at cost, with nothing added. |
Where your property sits in the range
It depends on the work. A single, well-kept buy-to-let with a long-standing tenant sits at the lower end. A six-bed HMO in a borough with additional licensing, with six separate tenancies and a full fire safety regime, sits higher. We look at your property, tell you the exact percentage and put it in writing before you commit to anything.
How our fees compare
Full management in London typically costs around 12–15% of the monthly rent, according to August's 2026 guide to London management fees, with prime areas higher. Our residential lettings management starts at 8%.
What isn't in the fee
Some costs are set by someone else and are always paid by the landlord, whoever manages the property:
- Council licence fees. HMO and selective licence fees are set by each council. In Brent, for example, a new HMO licence costs £1,040 plus £25 for each habitable room over five.
- Safety certificates. Gas safety checks, electrical inspections and EPCs are carried out by qualified engineers and assessors.
- The repairs themselves. We pass on exactly what the contractor charges. We never add a mark-up or take a commission from contractors.
We tell you our fee in the first conversation, in writing, and every cost appears on your monthly statement. If something isn't on this page, you won't be charged for it without agreeing it first.