Our full lettings management costs 8–12% of the monthly rent and covers finding and referencing the tenant, collecting the rent, protecting the deposit, keeping every safety certificate in date, inspecting the property and handling repairs.
What's included
- Finding the tenant: marketing, viewings, full referencing, affordability checks and right to rent checks.
- The paperwork: the tenancy agreement, deposit protection with the prescribed information, and the documents a landlord must give at the start of a tenancy.
- Rent collection: monthly, with arrears chased straight away and a clear statement to you.
- Compliance: gas safety, electrical inspections, EPCs, alarms and licensing, diarised and renewed on time.
- Inspections: routine visits with photos, so small problems don't turn into big ones.
- Repairs: reported to us 24 hours a day and fixed by vetted contractors, at cost.
The landlord compliance checklist we manage
| Requirement | How often |
|---|---|
| Gas safety check by a Gas Safe engineer | Every 12 months, copy to the tenant |
| Electrical installation condition report (EICR) | At least every 5 years |
| Energy Performance Certificate | Valid for 10 years; a rating of E or better is needed to let |
| Smoke alarm on every storey, carbon monoxide alarm in rooms with a fixed combustion appliance | Checked at the start of every tenancy |
| Deposit protected in a government-approved scheme | Within 30 days of receiving it |
| Right to rent checks | Before the tenancy starts |
| Selective licence, where the ward requires one | Usually 5 years; see area pages |
Letting under the Renters' Rights Act
Since 1 May 2026 the rules for a standard let have changed more than at any point in a generation:
- New and existing tenancies are periodic, with no fixed end date. The tenant can leave on two months' notice.
- Section 21 is gone. To get a property back you need a Section 8 ground, such as selling or moving in (four months' notice, not in the first 12 months) or serious rent arrears.
- Rent can rise once a year with two months' notice, and tenants can challenge an increase at the tribunal.
- Bidding wars are banned and rent in advance is capped at one month.
- You must consider a tenant's request to keep a pet and can't refuse it unreasonably.
That makes the quality of the tenant you choose more important than ever. Read our full Renters' Rights Act guide for the possession grounds and notice periods.
Switching from another agent
Moving from your current agent is simpler than most landlords expect. Check the notice period in your current agreement, and we'll handle the rest: transferring the deposit, collecting the paperwork and introducing ourselves to your tenant, with no disruption to the tenancy.